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rio car dot org FAQ (Frequently Asked Questions)



Category: Main -> Known problems and troubleshooting questions
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·  Why do the visuals disappear every time I put it in the car? 
·  Why is the stereo image of my MP3 messed up? 
·  I get a 'pump' error when I try to upgrade my player firmware. 
·  I get a Windows Installer or MSI error when I install Emplode. 
·  I'm having trouble with my tuner module! 
·  My tuner gets terrible reception, but the extension cable is fine. 
·  My tuner doesn't tune in the correct frequency increments. 
·  When I pause/un-pause, or sleep/wake the player, it starts in a different part of the song. 
·  Why don't fast forward and rewind work properly? 
·  When I pull the power, sometimes it plays a different song when I start it again. 
·  I can't perform an upgrade, install a logo, or install a kernel when the player is in the docking sled. 
·  Why did my player suddenly start freezing at the boot-up logo screen? 
·  Why isn't the headlight-sense dimmer working properly? 
·  Why does my player think it's at home when it's in the car? 
·  Why doesn't my player go into standby mode when I turn off the ignition? 
·  Why is there a 'thump' from my amplifiers when I turn off the ignition? 
·  Why doesn't my Rio Car work in my Mark 2 docking sled? 
·  Why is my docking connector loose? 
·  Why is my Mark 1 getting harder and harder to pull out of the sled? 
·  Why is my Mark 2 hard to pull out of the sled? 
·  Why is my warranty seal already broken? 
·  I get a 'hardware revision check failed' message when I try to upgrade! 
·  Why did ethernet and/or USB quit working after I upgraded the software? 
·  My tuner quit working after an upgrade! 
·  Why is the song count different when I shuffle? 
·  Why can't I figure out how to do searches on the player? 
·  I selected the correct title in a search, and pressed OK, but the song did not play. Why? 

·  Why does Emplode keep getting my tags wrong?
 (Entry last updated on November 18th, 2010)

First, make sure you're using the latest version of Emplode. Its tag-reading features are frequently updated to take advantage of new tagging specifications.

But even with the latest version, sometimes you will drop a song onto Emplode and it will seem to read the wrong tag data. For instance, you might think you fixed a typo in the song's tag, but the typo comes back when you drop the file onto Emplode.

This is probably because of a conflict between V1 and V2 tags, or maybe it's because of nonstandard file formatting.

It could also be caused by unicode data in your tags, which isn't supported by Emplode. Before going any farther, make sure that your ripping or tag editing software is not configured to write Unicode characters to your tags.

There are two types of ID3 tags you can put on a file:

  • ID3 Version 1: Fixed-length fields totalling 128 bytes appended to the end of the file, immediately after the last MP3 frame. The text fields are limited to 30 characters each, and the Genre is limited to a fixed list of styles represented by a single byte.


  • ID3 Version 2: Variable-length fields inserted anywhere in the file. There is no limit to the length of the fields, and the Genre can be free-form text. There is an open specification for adding any kind fields you like. Unicode characters in V2 tags can sometimes be supported by some applications (although not by Emplode).

    If you are using V2 tags, they should be encoded to the ID3v2.3 ISO-8859-1 standard. Other standards, such as ID3v2.3 UTF-16 and ID3v2.4 UTF-8 should be avoided, as they are not compatible with Emplode 2.00.
If there is a Version 2 tag present that fits the ISO-8859-1 standard, Emplode will use it in favor of a Version 1 tag. Even if the V2 tag is wrong and the V1 tag is right.

This sort of thing usually happens when you use a piece of ripper software that's V2-aware, but edit your tags later in a V1-only tag editor. To the tag editor, it looks like you're doing the right thing, and it blissfully ignores the V2 tag embedded in the file.

The opposite situation can happen when your file contains a V2 tag that isn't understood by Emplode, such as such as ID3v2.3 UTF-16 (which uses double-byte character sets). You might carefully edit your V2 tag, only to have Emplode skip the double-byte V2 tag (which it can't understand) in favor of the V1 tag.

Generally, you can use MP3 Tag Studio, MP3Trim, TidyMP3, or even a recent version of WinAmp to remove the unwanted tag data and re-save the cleaned version of the file, then add your own V1 or V2 tag to the cleaned file. That usually takes care of the problem.

However...

If you really did change/strip the V2 tag, and you're still having this problem, then it's probably due to the files having a bad format which includes multiple (or possibly corrupted) V2 tags. Your tag editor isn't catching the second (or corrupted) V2 tag, but Emplode is. It's also possible that the file contains some spurious ASCII data that isn't even a proper tag at all, such as lyric text appended to the end of the file. I've seen this on some files created by a nonstandard encoder.

If this is the case, then you're going to need to strip the bad data out of the file yourself.

First, try running the file through TidyMP3. Bad data, such as incorrectly-formatted tags, JPG images, lyric text, etc., will be removed. Now, retag the file with any tag-editing software you like, such as WinAmp, MP3 Tag Studio, etc.

If this doesn't work, open the file in a binary editor such as UltraEdit. Locate the bad data (usually, it's near the end of the file, right before the V1 tag), and delete it from the file, or change it to all zero bytes. This should take care of it once and for all.


·  Why can't I read the display in the daylight? 
·  Why am I having problems with my car alarm or my keyless entry system? 
·  My rotary knob is slipping on its shaft! 
·  What do the synchronization errors mean? 
·  The clock on my Mark 1 player does not work. 
·  The clock on my Mark 2 player does not work. 
·  The Mark (cancel) key on the Rio remote doesn't work all the time. 
·  Why is the Shuffle menu backwards? 
·  Why does my player say 'Waiting...' on the screen? 
·  Why does my player rattle when I shake it? 
·  I don't like seeing the circuitry when the sun shines on the player. 
·  I have database errors and all of my playlists disappeared! 
·  Why does Emplode say I have less disk space than I think I should have? 
·  Why does my player sound terribly distorted when I plug it into my home stereo? 
·  My remote control quit working! 
·  I have a Kenwood head unit, and its remote is controlling both players. 
·  Why doesn't Emplode work via USB on Windows? 
·  Why doesn't emplode work via ethernet on Windows XP? 
·  Emplode freezes up on 'Checking Disk Integrity'. 
·  I got an error message about 'e2fsck' at the shell prompt. What do I do to fix it? 
·  My docking sled's top edge is not 'bent'. 
·  Why doesn't my power antenna go up and down at the right time? 
·  The upper-left corner of my screen is cut off. 
·  My config.ini file went all goofy on me, and I can't edit my favorite visuals any more! 
·  My buttons and/or knob are sticking. 
·  What does the battery icon mean? 
·  I just tried to edit one of the visuals, and now my player locks up! 
·  There are glowing red lines on my display! 
·  My display has become garbled or dim. 
·  My display is blank! 
·  Why does my Mk2 player have poor stereo separation? 
·  Why doesn't my player play very high frequencies? 
·  Why doesn't the car player put out as much bass as my CD player? 
·  How do I stop it from trying to play a bad track? 
·  My player takes a long time to boot and says it is Building Music Databases. 
·  Why does it say 'No hard disk found contact support'? 
·  Some wires have pulled out of my docking connector! 
·  My handle doesn't snap back into place as well as it used to. 
·  My handle sticks in the 'open' position. Can I fix it? 
·  There is a gap between the handle and the fascia. Can I fix it? 
·  What is the proper way to remove the display board and the main board? 
·  Why can't I use USB after installing or upgrading Emplode? 
·  Why is my Mark 1 having intermittent power failure problems? 
·  Why are there pops, clicks, screeches, and stutters when I play MP3s? 
·  Half of my display is blank! 
·  In DC mode, player responds extremly slowly to button presses, and music skips. 
·  My Mk2's volume knob is being jumpy! 
·  Why do I get an error message about reiserfs? 
·  Why did my player wake up in the car and start blasting music all by itself? 
·  Why does my player start doing things all by itself? 
·  Why do my remote and front panel buttons only work intermittently? 
·  Why won't the tuner scan for the next station? 
·  Why did the tuner change stations on me? 
·  Is there a way I can test the player's hard disk for sector errors? 
·  Why does it always say End of Playlist? 
·  Is there a master parts list for the car player? 
·  What do the ide_data_test messages mean? 
·  How do I fix the Daylight Savings Time dates on the player? 
·  There are vertical lines on my display! 


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